Privacy Policy

Last updated: October 9, 2026

Welcome to SoMushLove! 🍄

At SoMushLove, we believe that your trust is just as important as your love for all things fungi. We care about protecting your personal information and being transparent about how it's used.

This Privacy Policy explains what information we collect when you visit somushlove.shop, place an order, or contact us, and how we use, share, and protect that information.

1. Information We Collect

Depending on how you interact with our website, we may collect:

Contact information: Your name, email address, phone number, billing address, and shipping address.
Order information: Products purchased, order history, shipping details, and transaction information.
Payment information: Payment details needed to process your purchase. Payments are handled through third-party payment providers such as Stripe and PayPal. We do not directly store your complete payment card details.
Customer communications: Information you share when contacting us with questions or concerns.
Website and device information: Your IP address, browser type, device information, and interactions with our website, which may be collected through cookies or similar technologies.
Marketing preferences: Whether you've chosen to receive promotional emails and other marketing communications.

2. How We Collect Information

We may receive information directly from you when you place an order, subscribe to emails, or contact us.

We may also collect certain information automatically through website technologies, cookies, and analytics tools.

Information may also be provided by trusted service providers who help us operate our store.

3. How We Use Your Information

We use personal information to:

Process payments and fulfill orders.
Arrange shipping and provide delivery updates.
Answer questions and provide customer support.
Maintain and improve our website and shopping experience.
Protect our store and customers against fraud and unauthorized activity.
Send promotional emails when you've subscribed or when otherwise permitted by law.
Understand website performance and advertising effectiveness.
Comply with applicable legal obligations.

We aim to use your information responsibly and only for appropriate business purposes.

4. Sharing Your Information

To operate our store, we may share necessary information with trusted third-party providers, including:

Hostinger: Website hosting and online store services.
Printful: Product fulfillment, packaging, and shipping.
Stripe and PayPal: Secure payment processing.
Shipping providers: Delivery and tracking services.
Analytics and advertising providers: Such as Meta, if their tracking or advertising tools are enabled.

These providers may process information according to their own privacy policies and applicable laws.

We do not sell customer contact lists to data brokers. However, certain advertising technologies may involve data sharing that is classified as a “sale” or “sharing” under some privacy laws.

5. Cookies and Advertising

Our website may use cookies and similar technologies to help the store function, remember preferences, understand visitor activity, and measure advertising performance.

If we use advertising tools such as the Meta Pixel, information about website interactions may be shared with advertising providers to measure campaigns and show relevant advertisements.

Where required, we will provide cookie choices and honor applicable opt-out rights.

You can also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

6. Marketing Communications

We'd love to keep you in the loop about new designs, special collections, and other mushroom-inspired goodness!

If you sign up for marketing emails, you can unsubscribe at any time using the link included in our promotional messages.

Even if you unsubscribe from marketing, we may still send important messages about your orders or customer service requests.

7. Protecting Your Information

We use reasonable safeguards and trusted service providers to help protect your personal information.

While we take privacy and security seriously, no method of electronic transmission or storage can be guaranteed completely secure.

8. How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, meet legal obligations, resolve disputes, and protect our legitimate business interests.

Retention periods may vary depending on the information and the reason it was collected.

9. Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Request a portable copy of your information.
Opt out of certain targeted advertising or data sharing.
Withdraw consent where processing depends on your consent.

These rights may be subject to legal exceptions.

To submit a privacy request, email us at Hi@SoMushLove.shop. We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising your applicable privacy rights.

10. Children's Privacy

SoMushLove is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

11. Third-Party Websites

Our website may contain links to external websites, including social media platforms.

We are not responsible for the privacy practices of websites we do not operate. We encourage you to review their privacy policies before sharing information.

12. International Data Processing

Some of our service providers may process or store information in countries outside your country of residence.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes to our services, technology, business practices, or legal requirements.

Any updates will be posted on this page with a revised “Last updated” date.

14. Contact Us

Have a question about your privacy? We're happy to help.

SoMushLove

Website: https://somushlove.shop

Email: Hi@SoMushLove.shop

For privacy-related questions or requests, please contact us using the email address above.

Thank you for trusting SoMushLove. We're so happy you're part of our little mushroom-loving community!

With so mush love,

The SoMushLove Team 🍄🧡